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U.S. Citizen Message: U.S. Embassy Abu Dhabi and U.S. Consulate General Dubai
August 25, 2020

Renew U.S. Adult Passports By Mail: The U.S. Embassy Abu Dhabi and U.S. Consulate General Dubai have launched a passport renewal service for eligible adults through Emirates Post. Visit our website for details on eligibility and requirements. If eligible, applicants can contact Emirates Post at 600599999 or visit their website to arrange for the shipment of the passport, documents, and a postage-paid return envelope that will be used to return the passport to you. We urge all eligible applicants to take advantage of the new mail-in renewal service.

Eligibility for Passport Renewal by Mail: You are eligible to renew your passport by mail if ALL of the following requirements apply:

  • Your passport is not damaged and was issued within the last 15 years
  • You were at least 16 years old when your most recent passport was issued
  • The passport you are renewing was valid for a 10-year period and
  • The passport was issued in your current name. (If you have changed your name since your most recent passport was issued, you must submit legal documentation of your name change)

If you are eligible to renew your passport by mail, you can visit the instructions outlined here to submit your renewal application.

Personal Appearance Required for Non-Eligible Applicants: If you are not eligible to renew your passport by mail, your application may require your personal appearance.  Please visit our website for more information.

Emergency Travel: U.S. citizens with immediate travel plans (within two weeks) or other emergencies should contact their nearest consular office in Abu Dhabi (AbuDhabiACS@state.gov) or Dubai (DubaiACS@state.gov) to request an emergency appointment.

Actions to Take:  

-Enroll in STEP at  step.state.gov  to receive alerts and ensure you can be located in an emergency.

-Confirm the validity of your travel documents, including passports and visas.

-Consult the CDC website for the most up-to-date COVID-19 information.

-For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the  CDC’s latest recommendations.

-Visit the COVID-19 crisis page on travel.state.gov for the latest information

-Visit our  Embassy webpage on COVID-19 for information on conditions in the UAE.

-Visit the  Department of Homeland Security’s website   on the latest travel restrictions to the U.S.

-Check with your airlines regarding information about your travel plans or restrictions.

Assistance: U.S. citizens in need of emergency assistance can email American Citizen Services at AbuDhabiACS@state.gov (for Abu Dhabi and Al Ain) or DubaiACS@state.gov (for Dubai and other emirates).

U.S. Embassy Abu Dhabi

Embassies District, Plot 38, Sector W59-02, Street No. 4

+971 2 414 2200
U.S. Consulate General Dubai

Sheikh Khalifa Bin Zayed and Al Seef Streets

+971 4 309 4000