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PASSPORT RENEWAL BY MAIL OR DROP-BOX

10 MINUTE READ
July 20, 2022

Mission UAE accepts passport renewal applications for adults for forms DS-82 and DS-5504 via mail without the need for an in-person appointment. Applicants may submit their passport applications and pay the fees via from the convenience of their homes.  Read below for details and additional instructions.

Qualifying adult passport renewal applicants may pay the $130 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. See our FAQ page for more information.

Please note that the online fee option is limited to U.S. citizens residing in UAE.  U.S. citizens who reside outside of the UAE are not eligible for the online fee payment option at this time.  Online fee payment is currently available for passport book renewals only.  If you wish to renew or apply for a passport card, you must make an appointment to apply in person at the U.S. Embassy in Abu Dhabi or the U.S. Consulate in Dubai.

Eligibility Requirements for U.S. Citizen Adult Passport Renewal by mail

In order to use the mail passport renewal and online payment system, you must answer YES to all of the following:

  • I can submit my most recent U.S. passport book by mail with my renewal application;
  • I am willing to leave my passport with the Embassy or Consulate for the duration of the 3-4 weeks processing time;
  • I was at least 16 years old when my most recent passport book was issued;
  • I was issued my most recent U.S. passport book less than 15 years ago;
  • My most recent U.S. passport book has a validity of 10 years from issuance to expiration;
  • The U.S. passport book that I am renewing has not been mutilated, damaged, lost or stolen;
  • My most recent U.S. passport book was issued in my current name (or I can document my name change by submitting an original marriage certificate, divorce decree, or court order with my passport application;) and
  • I currently reside in and have a valid mailing address in the UAE.

If you do not meet these criteria, please see “Are You a U.S. Citizen Who Needs a Passport?” for instructions on making an appointment to submit a passport application in person at the U.S. Embassy in Abu Dhabi or the U.S. Consulate in Dubai.

Instructions for DS-82 and DS-5504 Processing by Mail – for U.S. citizens residing in the UAE:

Step 1:  SIGN and complete the DS-82 Passport Renewal Form or the DS-5504 Passport Renewal Form. Please fill out the form online and submit the printed copy with the barcode. You are eligible for a DS-82 if you are replacing a full validity (10 year) U.S. passport.  You are eligible for a DS-5504 if your current passport is unexpired, was issued less than one year ago, and you are:

  • Replacing a limited validity 1 year U.S. passport for a full validity (10 year) passport; or
  • Changing your name and you have the documentation to support your name change (see step 5); or
  • Correcting a printing error in a valid U.S. passport

*NOTE:  You must provide your Social Security number if you have one. If you have misplaced your social security number, contact the Federal Benefits Unit in Rome  for assistance. If you have not been issued a Social Security number, please complete and sign this form and include it with your passport application.

Step 2:  Obtain one WHITE background color passport photo 2” x 2” (5 x 5 cm) taken within the past 6 months; no eyeglasses. See more information on photo requirements .

Step 3:  Include one photocopy (color or black and white) of the data page of your previous U.S. passport.

Step 4:  Include the passport you are renewing in the package you mail to the Embassy.

Step 5:  Name change documents (if applicable) (original + 1 photocopy)

If you would like to change the name on your new passport due to marriage, divorce, or court order, please include proof of your name change. Documents must be original with English translation if applicable (ex. Marriage certificate, Divorce Decree, Court Order).

Step 6:   If you meet the criteria for the DS-5504 form, the application is free of charge, and you may continue to Step 7.  For form DS-82, pay the $130 passport application fee online:

  • Pay.gov: Pay online at the U.S. government’s secure pay.gov site . After successfully paying the fee, you must print out the electronic payment confirmation you receive via email and include it in the package you send to the U.S. Embassy in Abu Dhabi or U.S. Consulate in Dubai. *You cannot request a passport card if you are using pay.gov.

Step 7:  Contact Emirates Post at 600599999 to schedule a home collection pickup or visit their website  to arrange for the collection of the shipment containing your current passport, and application/documents. If using their website, select “Schedule a Pickup.”  Create an account and fill out the appropriate segments. Note: Emirates Post is not currently accepting passport renewal applications at their physical locations.  Applicants must arrange for courier pick-up from their homes.  In addition, Emirates Post cannot answer your questions about renewal eligibility or requirements.  For questions, e-mail AbuDhabiACS@state.gov (Abu Dhabi and Al Ain residents) or DubaiACS@state.gov (Dubai and northern emirates residents). 

  • Pay 42 AED in cash to Emirates Post for the home collection service.  You must pay this when the Emirates Post staff collects your passport items. This fee covers the mail-in service from your home to the U.S. Embassy or Consulate and the fee to return the new passport, old passport, and other documents to your home. The fee must be paid in AED.
  • Emirates Post will mail your application, passport, and other documents to the following locations:
    • Residents of Dubai, Sharjah, Ras Al Khaimah, Ajman, Umm Al Quwain
      Consular Section / ACS / Passports
      U.S. Consulate General Dubai
      Corner of Al Seef Rd. and Sheikh Khalifa bin Zayed Rd
      Dubai, UAE
      Tel: +971 4 309 4000
    • Residents of Abu Dhabi and Al Ain
      Consular Section / ACS / Passports
      Embassy of the United States of America
      PO Box 4009 Abu Dhabi, UAE
      Tel: +971-2-414-2200
  • You may also drop the application off at the U.S. Embassy in Abu Dhabi Monday through Thursday from 8:00 a.m. and 2:30 p.m. and Friday between 8:00 a.m. and 10:30 a.m. or at the U.S. Consulate in Dubai Monday through Thursday between 8:00 a.m. and 4:00 p.m. and Friday between 8:00 a.m. and 11:00 a.m. (except U.S. and UAE holidays).

Step 8:  Your new passport will be delivered using your pre-paid, self-addressed envelope if you use Emirates Post. If you use the drop-box, you will receive an e-mail and will have to collect your passport at the U.S. Embassy in Abu Dhabi or the U.S. Consulate in Dubai, depending on where you dropped off the application. Passport processing takes approximately three (3) to four (4) weeks.