An official website of the United States government

Health Alert: U.S. Embassy Abu Dhabi and U.S. Consulate General Dubai
April 14, 2020


The UAE Federal Authority for Identity and Citizenship confirmed that all UAE residency visas, entry permits and Emirates ID cards expiring after March 1, 2020 will be valid until the end of December.

NEW APRIL 18 FLIGHT OPTION FROM DUBAI TO CHICAGO: Emirates Airline will fly a non-stop flight from Dubai to Chicago on Saturday, April 18. The flight is EK235 and is scheduled to depart Dubai at 7:25am.  Please contact Emirates directly to make your reservation.  At this time, EK235 is the only direct flight available from the UAE to the United States and there are no current plans for further direct flights to the U.S. after April 18.  U.S. citizens and Legal Permanent Residents intending to return to the United States, especially tourists and other non-UAE residents, are strongly encouraged to take advantage of this flight option.

Etihad Airways also has special passenger flights. These flights from Abu Dhabi to Europe and Asia are available for booking through etihad.com, the mobile app, by calling the Etihad Airways Contact Center at +971 600 555 666 (UAE), or through a local or online travel agency.

Emirates  flying a limited number of flights to destinations including London and Frankfurt. Emirates reports outbound flights to London and Frankfurt are scheduled to cease on April 19. On April 12, Etihad announced additional special passenger flights from Abu Dhabi to Brussels, Dublin, London Heathrow, Tokyo Narita and Zurich, in addition to those previously announced destinations to Amsterdam, Jakarta, Manila, Melbourne, Seoul Incheon, and Singapore

For additional information and FAQs on flight options from the UAE to the United States, click  here.

The U.S. Embassy and Consulate have no plans to arrange repatriation flights to the U.S. Passengers traveling to the U.S. via a transit stop must show their onward ticket to the U.S. in order to board aircraft in the UAE. You do not need a letter from the U.S. Embassy or Consulate in the UAE or a letter from authorities of the country you will transit to make your reservation. The U.S. Embassy and Consulate cannot assist with contacting airlines, arranging onward travel, or negotiating the use of funds from any pre-existing itineraries. If booking tickets by phone, state clearly that you are transiting and that your destination is the United States.

Passport Processing. U.S. Department of State passport processing centers in the United States are currently unable to process new full-validity passport applications due to the COVID-19 pandemic. U.S. citizens with expired U.S. passports who wish to return to the United States, or families with newborn U.S. citizens who do not have passports, should to contact AbuDhabiACS@state.gov or DubaiACS@state.gov to apply for an emergency passport. If all requirements are met, emergency passports can be issued within 48 hours. We will continue to schedule normal passport appointments to be processed when the passport processing centers in the United States reopen. Please email AbuDhabiACS@state.gov or DubaiACS@state.gov for an appointment.

Actions to Take:


U.S. citizens looking for options to return to the U.S. can email American Citizen Services at  AbuDhabiACS@state.gov  or  DubaiACS@state.gov  (for Dubai and other emirates) or call the U.S. Department of State Repatriation Task Force at 1-888-407-4747 from the U.S. and Canada or +1-202-501-4444 from overseas.

U.S. Embassy Abu Dhabi
Embassies District, Plot 38, Sector W59-02, Street No. 4
+971 2 414 2200


U.S. Consulate General Dubai
Sheikh Khalifa Bin Zayed and Al Seef Streets
+971 4 309 4000
State Department – Consular Affairs
888-407-4747 or 202-501-4444
Follow us on  Instagram,  Facebook ,  and  Twitter