Health Alert:  U.S. Embassy Abu Dhabi and U.S. Consulate General Dubai

April 5, 2020      

Location: Throughout the United Arab Emirates

The U.S. Mission to the UAE is sending a daily update to ensure all U.S. citizens in the UAE have the latest information about COVID-19 and local conditions.         

Event:  Flight options to the United States via Europe now available.  According to media reports, beginning April 6 Emirates and Etihad Airlines will fly a limited number of outbound-only passenger flights from Dubai and Abu Dhabi airports.  Destinations announced include London Heathrow, Frankfurt, Paris, Brussels and Zurich.  U.S. citizens and U.S. Legal Permanent Residents in the UAE wishing to depart for the United States are strongly encouraged to make reservations on these flights.  Per Emirates and Etihad Airlines, passengers traveling to the United States will need to show their onward ticket to the United States in order to board aircraft in the UAE.  Tickets will be sold on a first come/first served basis.  The U.S. Embassy and Consulate cannot assist with contacting airlines, arranging onward travel, or negotiating the use of funds from any pre-existing itineraries.

Dubai’s Supreme Committee of Crisis and Disaster Management announced on April 4 that the sterilization program in Dubai will be extended to 24 hours a day. The measures will be effective from 8:00 pm on Saturday, 4 April 2020 for a period of two weeks, subject to renewal. The Dubai metro will remain closed until further notice.

Individuals are permitted to leave home only for essential purposes such as buying food, medicines or getting tested for COVID-19. All people leaving home should wear a mask, gloves and ensure they keep a safe distance from others.

Employees in vital sectors, such as healthcare, food supply and delivery, medicine production, safety and security and others are exempted from restrictions and permitted to leave their homeat any time of the day for the purpose of essential work. For a complete list of vital sectors please see Dubai Government Media announcement page here.

Actions to Take:

  • Enroll in the STEP program at https://step.state.gov/ to receive alerts and ensure you can be located in an emergency.
  • Encourage other U.S. citizens to enroll in the STEP program.
  • Confirm the validity of your travel documents, including passports and visas.
  •  Consult the CDC website for the most up-to-date COVID-19 information.
  •  For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
  •  Visit the COVID-19 crisis page on travel.state.gov for the latest information.
  •  Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
  •  Visit our Embassy webpage on COVID-19 for information on conditions in the UAE.
  •  Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.

Assistance:

U.S. citizens looking for options to return to the United States can email American Citizen Services at abudhabiacs@state.gov (for Abu Dhabi) or dubaiacs@state.gov (for Dubai and other emirates) or call the U.S. Department of State Repatriation Task Force at 1-888-407-4747 from the U.S. and Canada or +1-202-501-4444 from overseas.

Enroll in the Smart Traveler Enrollment Program (STEP) to receive security and health updates.